This guide covers the day-to-day process of redeeming Comeback Cash coupons at the register and using the reports dashboard to track your program's performance. Whether you are processing a coupon at the POS or reviewing campaign results, this article has you covered.

Open the Redemption tab from the Comeback Cash section in the Workspace. The panel is designed for speed and works with barcode scanners as well as manual code entry.

The system will look up the coupon and display one of the following results:

When a coupon validates successfully, you will see:

If the event has a minimum purchase requirement, the system will display it:

Minimum purchase required: $60.00

You must enter the Current Transaction Amount to verify the customer's purchase meets the minimum before the Redeem Coupon button becomes active.

Tip: The coupon code lookup is case-insensitive and ignores hyphens. Whether the customer gives you abcd-ef12, ABCDEF12, or Abcd-EF12, it all works the same.

Below the redemption input, a Today's Redemptions table shows all coupons redeemed during the current day. This provides a quick reference showing the time, code, customer name, value, and which team member processed each redemption.

For stores with POS integration, coupons can be issued and redeemed automatically through the POS API without using the workspace panel. The POS system communicates with BuyerKiosk using four API endpoints:

The POS API supports partial redemptions (using only part of a coupon's value) and is idempotent -- sending the same transaction ID twice returns the existing coupon rather than creating a duplicate.

Tip: POS integration is authenticated via API key. Contact your BuyerKiosk administrator if your POS system needs to be connected.

The Reports view gives you full visibility into how your Comeback Cash campaigns are performing.

Use the filter controls at the top of the reports panel:

Click Apply to load the filtered data.

Four primary metrics appear at the top of every report:

Below the primary stats, three more cards provide deeper insight:

Tip: Keep an eye on Outstanding Value -- this represents potential discounts that could still be redeemed. A high outstanding value near the end of a redemption period may indicate customers need a reminder.

The detailed table at the bottom lists every individual redemption with these columns:

Click Export CSV to download the current filtered view as a CSV file. This is useful for:

Click Refresh to reload the report data without changing your filters. Useful if redemptions are happening in real time and you want the latest numbers.

Here are some benchmarks to help you evaluate your Comeback Cash campaigns:

The customer's transaction total is below the event's minimum purchase requirement. The required amount is displayed on screen -- the customer needs to add more items to their purchase.

All coupons expire at store close on the last day of the redemption period. If it is the day after the redemption end date, the coupon is expired. Check the event's redemption end date in the Events tab.