This guide covers the main features and daily use of BuyerKiosk Sync.
Main Screen Overview
The BuyerKiosk Sync app displays as a small window on your POS register with:
Connection Status: Shows Online (connected) or Offline (no internet)
Todays Goals: Sales and Buys goals based on last year + your set percentage
Current Totals: Live Sales and Buy amounts for the day
Note: Integration features only work when status shows Online
Quick Action Buttons
Button | Function |
B | View current buy queue - process buys or sorts directly from Sync |
S | Record a sale - search customer by phone, auto-loads into DRS |
R | Record a return - same as sale but for returns |
N | View notifications - messages and tasks from BuyerKiosk Live |
Gear | Open administration screen |
Processing Sales (S Button)
Click the S button
Enter the customers phone number
Press Tab to search
If found, click Process Customer to load them into DRS
If no phone number, click Skip Search to process as cash sale
Tip: You must be logged in and at the Point of Sale Transaction screen in DRS for this to work.
Processing Returns (R Button)
Same process as sales, but loads the customer for a return transaction.
Buy Queue (B Button)
The buy queue screen shows pending buys with similar functionality to the browser-based version. You can:
View pending buys
Process buys
Process sorts
Notifications (N Button)
When the N icon turns red, you have new messages or tasks from management via BuyerKiosk Live.
Click to view:
Messages: Informational announcements
Tasks: Actionable items with due dates
Employees can:
Mark tasks as In Progress
Mark tasks as Complete
Add new messages or tasks
Note: Employees cannot delete messages/tasks from Sync - only management can delete via the Live app.
Administration Screen
Click the gear button to access administrative features including:
Opening/Closing checklists
Submitting daily results
Employee management
Reports
Goal Settings
Daily goals are calculated as: Last Years Same Day + Percentage.
To change the goal percentage:
Go to the Admin Panel online
Navigate to Store Admin settings
Adjust the goal percentage
Connection Troubleshooting
If status shows Offline:
Check your internet connection
Restart the Sync app
If problem persists, contact support
Important: Customer lookups, buy processing, and goal tracking will not work while offline.