The Audit Log is an immutable, append-only record of every QuickBooks-related action that's ever happened on this store — staged entries, edits, approvals, rejections, voids, settings changes, mapping updates, OAuth connects. It's the canonical source of "who did what, when?"
Every QB action recorded. Filterable by date and event type, with humanized summaries in the Details column.
Who can use this: Admins only. The Manager, Shift Lead, Buyer, and Cashier roles don't have QuickBooks access.
Where to find it
From the sidebar: QuickBooks > Audit Log. Direct URL: /admin/{typeNum}/quickbooks/audit-log.
By default the page loads the last 30 days, sorted newest first.
What gets logged
Every meaningful action writes one row. The system never deletes or modifies a logged row — once a fact is recorded, it stays.
Event type | When it fires | Who triggers |
| Nightly close ingest creates a pending entry | System |
| Re-sync from Sync Log creates a fresh entry | Admin (Re-sync) |
| Entry successfully posts to QBO | System (auto) or Admin (manual) |
| QBO rejects a post attempt | System / Admin |
| Auto retry of a previously-failed sync | System |
| Admin-triggered ad-hoc sync | Admin |
| Pending entry was modified before approval | Admin |
| Admin approved a pending entry | Admin |
| Admin rejected a pending entry | Admin |
| Posted entry voided in QBO | Admin |
| Any setting changed (sync mode, thresholds, memo, etc.) | Admin |
| Account mapping for a field changed | Admin |
| OAuth state changed | Admin |
Each row captures: actor (user id + name), timestamp, IP address (when from a web action), business date the event relates to (if any), and a JSON payload with event-specific details.
Filters
Filter | Default | Notes |
From / To | Last 30 days | Any range; older periods load on demand |
Event | All events | One of the 13 event types above |
The Refresh button reloads with the current filters. Export CSV downloads everything matching the current filters as a CSV — useful for handing to auditors or accountants.
Humanized Details column
Rather than dumping raw JSON, the Details column shows a per-event-type summary in plain English:
Event | Old display | New summary |
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The summaries pull from the event's stored details JSON — same data, friendlier rendering.
Doc # → QBO deep-link
Wherever a posted or voided event's Details column shows a Doc #BK-..., that doc number is a clickable link that opens the journal entry directly in QuickBooks Online — right page, right company. Hover for the cue underline + external-link icon.
The same deep-link pattern works in the Sync Log DocNumber column and the Dashboard activity feed.
Expanded row — full payload
Every row is expandable (click the ▶ chevron) to show the raw payload JSON in a tinted panel:
Pretty-printed JSON for events that carry one; "No additional details" for events that don't (e.g. approved typically has no payload).
Use this when the Details summary doesn't have the specific field you need — the full payload is always there.
CSV export
The Export CSV button downloads every row matching the current filters as a CSV file. Columns include the actor, timestamp, event type, business date, and the full details JSON flattened to a string.
Useful for:
Handing to your accountant for a period review
Auditor requests ("show me every action on Q1 close data")
Long-term archival outside the BuyerKiosk database
The export is capped at 10,000 rows per file — use the date filters to narrow if you need more.
How is this different from the Sync Log?
Audit Log = "every action that happened, in order"
Multiple rows per entry (staged + edited + approved + sync_posted + voided = 5 rows for one business date if it went the full route)
Append-only, immutable, capturing actor + IP + timestamp
Optimized for compliance and "who/when?" investigations
Sync Log = "what entries posted (or tried to post) to QBO?"
One row per business date
Shows the final state (posted / failed / etc.)
Optimized for "did Tuesday's entry land?"
Use the Sync Log for daily operational checks. Use the Audit Log when you need the full lifecycle or an actor.
What's next
Sync Log — operational view of what's actually in QBO.
Reconciliation — periodic accuracy check.
Daily Approval Workflow — most audit events originate here.