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BuyerKiosk Live - Notes & Tasks

BuyerKiosk Live Notes & Tasks The Notes feature in BuyerKiosk Live lets you communicate with employees and manage tasks across all registers where BuyerKiosk...

Written by Ryan VanVuren

The Notes feature in BuyerKiosk Live lets you communicate with employees and manage tasks across all registers where BuyerKiosk Sync is installed.

Accessing Live Notes

  1. Open BuyerKiosk Live

  2. Tap on your store from the dashboard

  3. You will see two tabs at the top: Messages and Tasks

Messages vs Tasks

Messages

Messages are informational alerts for employees, such as:

  • Upcoming sales or promotions

  • FOM visit notifications

  • Schedule changes

  • General announcements

Messages have a date range so they can display for multiple days.

Tasks

Tasks are actionable items that employees need to complete, such as:

  • Clean the storefront glass

  • Restock a specific section

  • Process a special order

Tasks have a due date and employees can mark them as:

  • In Progress - Currently being worked on

  • Complete - Finished

How Notifications Work

When you create a message or task in the Live app:

  1. It immediately appears in the BuyerKiosk Sync app on all POS registers

  2. The N (Notification) icon on Sync turns red to alert employees

  3. Employees tap the N icon to view the message/task list

Creating Messages

  1. Tap the Add Message button

  2. Enter your message text

  3. Set the Start Date (when message should start showing)

  4. Set the End Date (when message should stop showing)

  5. Tap Save

Creating Tasks

  1. Tap the Add Task button

  2. Enter the task description

  3. Set the Due Date

  4. Tap Save

Tasks remain visible until completed or past their due date.

Managing Items

Viewing Details

Tap on any message or task to see:

  • Full content

  • Creation date

  • Status (for tasks)

Completing Tasks

From either the Live app or Sync app, employees can:

  1. Tap on a task

  2. Tap Start Task to mark as in progress

  3. Tap Complete Task when finished

Deleting Items

Important: Items can only be deleted from the BuyerKiosk Live app. Employees cannot delete messages or tasks from Sync - they can only start/complete tasks.

To delete:

  1. Tap on the message or task

  2. Tap the Delete button

  3. Confirm deletion

Best Practices

  • Keep messages concise and clear

  • Set realistic due dates for tasks

  • Use tasks for actionable items, messages for informational content

  • Check task completion status regularly

  • Delete old messages and completed tasks to keep the list manageable

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