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Using the Help Center

The BuyerKiosk Help Center is your goto resource for learning how to use BuyerKiosk effectively. This guide shows you how to navigate articles, provide feedb...

Written by Ryan VanVuren

The BuyerKiosk Help Center is your go-to resource for learning how to use BuyerKiosk effectively. This guide shows you how to navigate articles, provide feedback, and suggest improvements to help us make our documentation even better.

Help Center Overview

The Help Center homepage with search, categories, and featured articles


Accessing the Help Center

You can access the Help Center from anywhere in BuyerKiosk:

  1. Click Help Center in the left sidebar under the OPERATIONS section

Sidebar Navigation

The Help Center link is located in the sidebar navigation


Finding Articles

The Help Center offers multiple ways to find the information you need:

Search

Type your question or keywords in the search bar at the top of the Help Center. Search works across all article titles and content.

Search Feature

Type keywords to search across all articles

Browse by Category

Categories group related articles together. Click any category card to see all articles in that topic area:

Category

What You'll Find

Getting Started

Basics of using BuyerKiosk

The Workbook

Buy queue, tasks, notes, clock-ins

Admin Panel

Settings, reports, team management

Integrations

QuickBooks, Constant Contact, more

Troubleshooting

Common issues and solutions

Category Grid

Browse categories to find related articles

Featured & Recently Updated

The homepage also shows:

  • Featured Articles — Hand-picked guides for common tasks

  • Recently Updated — The latest documentation changes


Reading Articles

When you open an article, you'll see:

  • Breadcrumb navigation — Shows where you are (e.g., Support > Getting Started > Article Title)

  • View count — How many times the article has been read

  • Last updated date — When the content was last revised

  • Article content — Step-by-step instructions with images

Article View

An article showing the header, content, and navigation

Tip: Click any image to view it in a larger lightbox. Use arrow keys or click the navigation arrows to move between images.


Providing Feedback

Your feedback helps us improve our documentation. At the bottom of every article, you'll find ways to let us know how we're doing.

Mark an Article as Helpful

If an article helped you, click the Helpful button (thumbs up icon). This tells us the content is valuable and helps other users find good articles.

Show Some Love

Really like an article? Click the Like button (heart icon) to show your appreciation!

Feedback Buttons

Use the Helpful and Like buttons to provide quick feedback


Leaving Comments

Have a question or want to share your experience? Leave a comment!

  1. Scroll to the Comments section at the bottom of the article

  2. Type your comment in the text area

  3. Click Post Comment

Comments help other users and let our team know when additional clarification might be needed.


Suggesting Edits

Found a typo? Have a better explanation? You can suggest improvements directly!

  1. Click the Suggest an Edit button below the article

  2. A modal will open with the article's current content

  3. Make your suggested changes in the editor

  4. Add a note explaining what you changed and why

  5. Click Submit Suggestion

Suggest Edit Modal

The edit suggestion modal lets you propose improvements

Note: Your suggestions go to our team for review. If approved, your improvements will be incorporated into the article.


Quick Reference

Action

How To

Access Help Center

Click Help Center in the sidebar

Search articles

Type in the search bar and press Enter

Browse by topic

Click a category card

Mark as helpful

Click the Helpful button

Leave a comment

Scroll down and use the comment form

Suggest an edit

Click Suggest an Edit button


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