The Digital Signage Loop Manager lets you control what content displays on your in-store digital signs. You can add marketing slides, show the live buy queue, schedule seasonal promotions, and set content to expire automatically.
The Manage Digital Sign StoreLoop page showing your current slide playlist
Interface Overview
Area | Purpose |
Action Buttons | Add slides, refresh the TV loop, or preview in browser |
Total Loop Time | Shows the combined duration of all slides in your loop |
Timeline | Visual list of slides in playback order with drag-and-drop reordering |
Slide Cards | Individual slides with thumbnail, duration slider, and delete option |
How to Add a Slide to Your Loop
Click the
Add Slide to Loopbutton at the top of the page
The Add Slide dialog with slide selection and duration options
Select a slide from the dropdown menu. Slides are organized into categories:
Special Slides - Buy Queue (shows live customer wait list)
Store Slides - Your uploaded store-specific images and videos
Hipbone Marketing Slides - Pre-made promotional content
Franchise Slides - Corporate/brand-wide marketing materials
Use the Duration slider to set how long the slide displays (10-60 seconds)
Choose your activation settings:
Activate Now (default) - Slide appears immediately in the loop
Schedule for Later - Set a date range for when the slide should display
Click
Save changesto add the slide to your loop
Tip: Use the View Slide Gallery button to browse all available slides with visual previews before selecting.
Using the Slide Gallery
The Slide Gallery provides a visual way to browse and select slides:
The Slide Gallery showing thumbnails organized by category
Click any thumbnail to select that slide
Use the magnifying glass icon to preview the full-size image
Video slides are marked with a note about hardware requirements
Scheduling Slides for Future Display
Perfect for seasonal promotions, holiday sales, or time-limited campaigns:
In the Add Slide dialog, toggle off
Activate NowThe Run Dates picker appears
Scheduling a slide for future display with start and end dates
Select your start date and end date
Click
Save changes
The slide will automatically:
Appear in your loop on the start date
Remove itself from the loop on the end date
Tip: Scheduled slides appear grayed out in your timeline until they become active.
Setting an Expiration Date
For slides you want to activate immediately but remove automatically:
Keep
Activate Nowtoggled onToggle on
Set Expire Date
Setting an expiration date for an active slide
Select the date when the slide should be removed
Click
Save changes
Managing Your Loop
Reorder Slides
Drag and drop slides in the timeline to change their playback order. Click and hold the colored icon (red for images, green for videos, gray for queue) and drag to the new position.
Adjust Duration
Use the slider on any slide card to change how long it displays. Changes are saved automatically.
Delete a Slide
Click the red Delete button on any slide card to remove it from the loop.
Refresh the TV Loop
After making changes, click Refresh the TV Loop to push your updates to the in-store display immediately.
Viewing Your Loop
Preview in Browser
Click View Loop In Browser to see exactly how your loop will appear on the digital sign:
The live digital sign showing the Buy Queue slide
Preview Button
Use the Click to view the loop button at the bottom of the page for a quick preview.
Slide Types
Type | Icon | Description |
Image | Red circle | Static promotional images (JPG, PNG, GIF) |
Video | Green circle | Video content (MP4, WebM) - requires updated hardware |
Buy Queue | Gray circle | Live feed of customers waiting in the queue |
Note: Video slides require the latest Digital Sign Computer Hardware. Contact support to upgrade your device.
Best Practices
Keep it fresh - Update slides regularly to keep customers engaged
Balance the loop - Mix promotional content with the Buy Queue for a dynamic display
Use scheduling - Plan seasonal content ahead of time
Test your changes - Always preview in browser after making updates
Optimal duration - 10-15 seconds per slide keeps content moving without rushing
Troubleshooting
Slides Not Updating on TV
Click
Refresh the TV LoopbuttonWait 30 seconds for the display to sync
If still not working, the Sync App may need to be restarted
Scheduled Slide Not Appearing
Check that the current date is within the scheduled date range
Scheduled slides show as grayed out until their start date
Video Not Playing
Ensure your Digital Sign hardware supports video playback
Contact support for hardware upgrade information






